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HomeBenefits & PensionsFlight Delay Compensation Calculator UK 2026/27 (UK261 / EU261)
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Flight Delay Compensation Calculator UK 2026/27 (UK261 / EU261)

Calculate UK261 / EU261 flight delay compensation (£220 to £520 per passenger), 3-hour arrival delay rules, and extraordinary circumstances.

Flight Distance & Delay Duration Details

Flight Distance Category (Km) Medium Distance (1,500km to 3,500km — £350 / €400)
Arrival Delay at Final Destination (Hours) 3.5 Hours Delay (Qualifies for Compensation)
1 hr12 hrs
Number of Passengers on Booking 2 Passengers
1 Person6 People
Cause of Flight Delay / Cancellation Airline Technical Fault / Crew Shortage (CLAIMABLE)
Estimated UK261 Statutory Flight Compensation
£700.00 Total
Per Passenger Statutory Payout & EC261 Currency Equivalent: £350.00 per Passenger (€400 equivalent for 2 passengers)

📊 Flight Delay Compensation Breakdown

Statutory Rate per Passenger (Medium Haul) £350.00 (€400)
Number of Passengers Claiming 2 Passengers
Airline Extraordinary Circumstance Defense VALID CLAIM (Airline Fault)
Total Compensation Payable by Airline £700.00 Statutory Cash Payout

If your flight departing from a UK airport (or arriving in the UK on a UK/EU airline) is delayed by 3 hours or more upon arrival at your final destination, you are legally entitled to fixed statutory cash compensation under UK261 Regulations (the retained UK version of EU Regulation 261/2004).

Depending on the flight distance, statutory cash payouts range from £220 to £520 (€250 to €600) per passenger—regardless of the original ticket price!

⚙️ Statutory UK261 / EU261 Compensation Rates for 2026/27

1. Fixed Statutory Compensation Tiers per Passenger

Compensation is fixed based on flight distance and final arrival delay duration:

  • Short-Haul Flights (Under 1,500 km):
    • Delay 3+ hours: £220.00 (€250) per passenger.
    • Example: London to Paris, Amsterdam, Dublin, or Edinburgh.
  • Medium-Haul Flights (1,500 km to 3,500 km):
    • Delay 3+ hours: £350.00 (€400) per passenger.
    • Example: London to Athens, Rome, Madrid, or Canary Islands.
  • Long-Haul Flights (Over 3,500 km):
    • Delay between 3 and 4 hours: £260.00 (€300) per passenger (50% reduced rate).
    • Delay 4+ hours: £520.00 (€600) per passenger.
    • Example: London to New York, Dubai, Singapore, or Los Angeles.

2. Airline Operational Faults vs Extraordinary Circumstances

To legally qualify for cash compensation, the delay MUST be within the airline’s control:

  • Claimable Airline Faults: Technical aircraft mechanical defects, routine maintenance delays, airline crew shortages, or cabin staff sickness.
  • Exempt Extraordinary Circumstances (No Cash Claim): Severe bad weather (heavy fog, snowstorms, volcanic ash), Air Traffic Control (ATC) slot restrictions, industrial action by airport security/ATC staff, or political instability.

3. Statutory ‘Right to Care’ (Food, Drink & Hotel Accommodation)

Regardless of the cause of the delay (even during extraordinary weather):

  • If delayed 2+ hours (short-haul) or 3+ hours (medium/long-haul), the airline MUST provide free food and drink vouchers and two free phone calls/emails.
  • If delayed overnight, the airline MUST provide free hotel accommodation and free taxi transport between the airport and hotel.

📊 Practical Flight Compensation Worked Examples

Below are two worked calculation examples illustrating flight delay claims:

Example 1: Family of 4 delayed 3.5 hours on a London to Tenerife flight (Technical Fault)
  • Flight Distance: **2,900 km (Medium Haul)** | Arrival Delay: **3.5 Hours**
  • Passengers: **4 Passengers** | Cause: **Aircraft Technical Defect**

Calculation: Statutory rate = £350.00 (€400) per passenger. Total payout = 4 × £350 = £1,400.00.

Total Statutory Cash Payout: **£1,400.00** (£350.00 per passenger for 4 people)
Example 2: Couple delayed 5 hours on a London to New York flight (Crew Shortage)
  • Flight Distance: **5,500 km (Long Haul)** | Arrival Delay: **5.0 Hours** (Over 4 hrs)
  • Passengers: **2 Passengers** | Cause: **Airline Crew Shortage**

Calculation: Statutory rate = £520.00 (€600) per passenger. Total payout = 2 × £520 = £1,040.00.

Total Statutory Cash Payout: **£1,040.00** (£520.00 per passenger)

📑 Common Pitfalls & Flight Claim Warnings

  1. Accepting Airline Travel Vouchers Instead of Cash: Airlines often email delayed passengers offering £100 airline travel vouchers. You have a legal right to demand statutory CASH paid directly to your bank account (£220, £350, or £520). NEVER accept travel vouchers unless they exceed the statutory cash value.
  2. Using Claims Management Companies (30% Fee Deductions): Flight claim companies take 30% to 40% of your payout in commission fees. You can claim 100% of your compensation for FREE by submitting a claim form directly on the airline’s official website or escalating to AviationADR / CEDR.
  3. Measuring Delay at Takeoff Instead of Arrival: UK261 compensation is measured by the delay upon arrival at the destination gate when the aircraft doors open, NOT when the plane takes off from the departure runway.

❓ Frequently Asked Questions (FAQ)

If a flight is cancelled under 14 days before departure without extraordinary circumstances, passengers are entitled to choose between a full ticket refund OR a replacement re-routed flight, PLUS statutory cash compensation (£220 to £520).

Under English law (Limitation Act 1980), you can claim UK261 compensation for delayed or cancelled flights that occurred up to **6 years ago**.

Yes! If both flights were booked under a single through-ticket reservation, and a minor delay on the first leg causes you to miss your connection—arriving at your final destination 3+ hours late—you are entitled to full compensation.

If the airline rejects your claim or ignores you for 8 weeks, escalate your claim for FREE to the Civil Aviation Authority (CAA) or an independent Aviation ADR scheme (AviationADR or CEDR). ADR decisions are legally binding on airlines.

3-Hour Delay Threshold: Flight must arrive at destination 3+ hours late.
Short Haul (<1,500km): £220 (€250) per passenger.
Medium Haul (1,500-3,500km): £350 (€400) per passenger.
Long Haul (>3,500km): £260 (3-4 hrs delay) or £520 (€600) for 4+ hrs delay.
Duty of Care: Airline must provide free meals, drinks & hotel for overnight delays.